Introduction

The company with the name “ILIAS KONSTANTINOU ” and the distinctive title «SANTOTRANSFERS» (hereinafter referred to as “the Company“) maintains this website “www.thejoyvan.com” (hereinafter referred to as “the website”) in order to provide interested visitors with the information they require, as well as to enable them to make an online booking of a transportation service package.

The website fully respects the privacy of visitors and seeks to protect their personal data in every way possible. For this reason, it fully complies with national and European legislation on personal data protection, including Regulation 2016/679 of the European Parliament and of the Council on the protection of individuals regarding the processing of personal data (“General Data Protection Regulation” – “General Data Protection Regulation” – hereinafter “Regulation”), as well as the national law L. 4624/2019.

This Privacy Policy aims to inform visitors to the website about how their data is collected and processed when using this website, including any data they may provide themselves, for example through the booking form or the contact form.

ROLE

Our Company’s role

In the context of transparency, we want to be clear about the data we collect, how we use it, the recipients of this data and the rights arising from applicable legislation. For the purposes of the data protection legislation in relation to the actions you take through the website or the collection of other data through the website, our Company is the Data Controller of your personal data.

Data

Data processing principles

The collection and processing of your personal data by the Company is governed by the following principles as further specified by GDPR:

Lawfulness, fairness, and transparency
Purpose limitation
Data minimization
Data accuracy
Storage limitation
Integrity and Confidentiality

We do everything possible to implement the above principles at all stages of interaction with you through this website.

Categories of data subject

Each visitor of our website is a Data Subject, either when he/she just visits our website, either when he/she completes the contact form or subscribes to a newsletter form, or completes the booking form by filling the relevant fields.

Personal Data

What Personal Data We Collect

Your personal data that we collect, and process is always relevant to the performance of our obligations to you and necessary to provide you with the information you request through our website.

When you browse our website, we automatically collect information about how you use our services, such as the type of web pages you view or visit, or the frequency and duration of your activities. In addition, our servers, log files and other technologies automatically collect certain information to help us manage, protect and improve our services. We share personal information with third parties only as described in this policy or as required by applicable law.

To make your online booking, we ask you to provide us with the following personal data: your first name, last name, contact number and email address, location, date and time for your pick-up and your destination point. Payment-related information, such as for example your credit card number, is requested by the partner banks through which the payment is processed at the stage of completing the booking. Payment information is not stored in our systems in any way.

To contact our Company by filling in the contact form available on the website, we ask you to provide us with your name and email address so that we can contact you back and answer any of your questions. The personal data you may voluntarily disclose in your message is collected by us for the purposes of answering your query.

In case you wish to subscribe to our newsletter, we only collect your email address, subject to your consent.

Information we collect automatically – Cookies

We use cookies and other technologies in order to gather information about your activity, browser and device. This data helps us create a profile for our visitors. Some of these data will be aggregated or statistical, which means that we will not be able to track them individually. You may remove or reject browser cookies through settings in your browser or device. However, rejecting or removing cookies may affect the availability and functionality of our services.

We may also collect information about your device anytime you visit our website. We may correlate the information we collect from your different devices, so that we can provide you specialized services depending on the device you use. For instance, we collect features, such as operating system and its version, browser type and IP address.

How we use your Data

Your Data are processed either by authorized Company staff or by means of IT systems and electronic devices used by our company and in certain cases, by third parties who are bound by a contract with our company, undertaking the contractual responsibility to ensure the confidentiality and protection of your Data, and process them solely and exclusively for the purposes for which they were provided.As a general rule, your Data are processed with a view to providing you with services, including:

Price quotations: The Company processes your Data to enable it to offer you a price for the services you ask.

Compliance with applicable Legislation: The Company processes your Data to enable it to meet its obligations under the law, in particular tax and insurance legislation or to provide insurance coverage for vehicles under active insurance agreements.

Creating User Account: The Company processes your Data to provide you with a user account and make it easier for instance to enter into rental or purchase agreements for products and/or services.

Sending Newsletters: The Company gives you the option to choose to receive Company newsletters/promotions/advertisements at your email

Information services from our Website: The Company provides information services to its clients

Contact: The Company uses Data to answer to requests/questions you make for instance through the Contact Center and contact forms.

Participation in online market surveys/ answering questionnaires: The Company processes Data that you provide to participate in online surveys, such as demographics (age, income, etc.). You have the option to either fill in all or no information. Survey results are used only to improve our website, and for the sole purpose of enabling you to evaluate the services we provide you with and to help us improve them and for no other purpose.

NEWSLETTER

Subscribe to the Newsletter

Our Company, as the data controller, by registering you in the list of recipients of the newsletter by entering your e-mail in the special field and filling in the “tickbox” that exists before registering in your e-mail, obtains your consent to send your informative and/or promotional material for its offers and new services.

Your e-mail will be used exclusively by our Company and will not be disclosed to third parties, even if the newsletter concerns services of partners with whom our Company has commercial transactions.

Your declaration of consent will be kept for as long as you receive the newsletter from the Company and not more than six months after the discontinuation of its sending. You can withdraw your consent at any time by following the link at the bottom of each newsletter or by contacting the relevant department of our Company.

SHARING DATA

Who do we share your data with?

The website can share personal information within the network of the Company. The employees of the Company who receive this information are not allowed to use or disclose the information and are bound by strict confidentiality clauses.

In order to provide our services successfully or to fulfill your requests, we may share your personal data with the following recipients:

Professional service providers such as providers who contribute to the operation of the website.
Companies contracted with the Company with the purpose of successfully completing your booking. The legal basis of the transmission is the execution of the contract that our Company has with its partners, as well as the satisfaction of your legitimate interests for the services we provide.
Companies approved by you, such as social networks.

PERSONAL DATA

How long will your personal data be kept

We will keep your personal data for as long as necessary to provide our services to you, as well as for 10 more years for tax purposes. We may continue to process your personal data even after the provision of the services of the website, respecting the principle of proportionality, taking the proper technical measures only on a “need to know” basis to comply with legal or regulatory requirements, resolve disputes, or prevent fraud and abuse.

DATA TRANSFER

International Data Transfer

Personal information published by users or linked websites on the website or submitted for publication on the website or linked websites may be made available via the Internet worldwide. The website may not prevent the use or misuse of such information by other persons. In any case, the transfer to third countries will be made in accordance with the provisions of General Data Regulation (EU) 2016/679 and the applicable Greek law, L. 4624/2019.

CHILDREN

Children Protection

Visitors/users of the website who are children are not allowed to access its services. If, nevertheless, children voluntarily visit our website and this cannot be controlled, the website bears no responsibility. In any case, the services provided through our website are presumed to be performed under the supervision and consent of a parent or guardian or guardian.

YOUR RIGHTS

Your rights regarding the data collected by the website

We inform you that you have the right of:

Access to your data,
Correction of your data in case of any inconsistency,
Erasure of your data in specific circumstances,
Limitation of the processing of your personal data,
Objection to the processing of your personal data,
Transfer of your data to another Company
Withdrawal of your consent at any time
Complaint to the competent Personal Data Protection Authority in the event of an unfortunate violation of your data.

The Company will review and respond to your requests within one month of receipt. This deadline may be extended by a further 2 months if further time is required or the request is especially complicated.

Please note that you can contact with regards to any matter about the security of your data concerning the protection of your data in the website, thefollowing email address info@santotransfers.com or the phone (+30) 697 473 4270,

MEUASURES

Security Measures

We have taken all the appropriate security measures to prevent accidental loss of personal data or unauthorized use or access.

Those who process your personal data for the legitimate purposes explained above are subject to a confidentiality obligation.

In addition, we have procedures to deal with any data breach. Specifically, the website:

Takes every organizational and technological precaution to prevent the loss, misuse, or alteration of users’ personal information.
Stores all personal information provided by users on secure servers (password protected and firewall).

The user acknowledges that sending information over the Internet presents inherent security concerns and therefore the Company cannot guarantee the security of the data being transmitted through it.

Please note that we cannot guarantee the security of the information we receive via e-mail. Accordingly, you should NOT send us information and payment details via e-mail. However, if you choose to share your information with us, the website will not store it and will notify you immediately.

DATA PROTECTION AUTHORITY

Competent Data Protection Authority

We hope that we can resolve any question or concern you may have about the use of your personal data. If you are unhappy with the way the website processes your personal data, you have the right to contact the competent supervisory authority. The competent supervisory authority is the Hellenic Data Protection Authority, which is located at 1-3, Kifissias Avenue, Athens, Zipcode. 11523, tel. (+30) 210 647 5600 and with e-mail address contact@dpa.gr.

Cookie Policy

Our Company “SantoTransfers “ (hereinafter referred to as “the Company”), attaches great importance to the protection of your personal data, regarding the data processing that takes place in the “www.thejoyvan.com” website. For this reason, the website is bound to gather only your personal data that is necessary for its proper operation, while ensuring a high level of experience arising from its use.

While cookies cannot search or process your information or search your computer on their own, they store your personal information about your website traffic history or your preferences. For this purpose, we inform you about the use of cookies on our website and we ensure that we are trying to be as safe as possible with the least possible interference with your privacy.

REASON

How and why we use Cookies

We use cookies on our website to improve your website experience and security. Some of the cookies we use allow you to choose how you access our website and help us store your preferences for your next visit.

The text you are reading explains in simple words what the Cookies are, which Cookies we use, how we use them and how you can handle them.

By browsing this website and by clicking the “Accept” button, you provide your consent for the use of all Cookies that the website uses. However, you can choose to deactivate the cookies in your device, by adjusting your preferences accordingly.

You can modify the device or browser settings to deactivate certain or all cookies to browse the Internet, so that you can significantly limit the use of Cookies wherever you wish.

WHAT ARE COOKIES

What are Cookies

Cookies are small text files that are stored on your computer, smartphone, or other device used to access the Internet whenever you visit a website. Cookies are neither viruses nor code fragments. Therefore, they cannot multiply and spread to other networks. Since they cannot perform these functions, they do not fall into the standard definition of the virus.

Cookies are necessary because they allow a website to recognize a visitor’s device and to adapt its content to it. For example, the website ‘’remembers’’ your actions and preferences for a time, so you do not have to enter these preferences each time you visit the website or another page in it. If you want to know more about cookies, you can visit one of the specialized websites such as https://cookies.insites.com/

Cookies we use

NECESSARY COOKIES

These Cookies are essential for the provision of the services of the website, while its use is impossible or extremely difficult without them. Consequently, they cannot be deactivated. The absolutely necessary cookies we use are as follows:

PHPSESSID : This Cookie is used to recognize the user’s visit and expires automatically when you close the browser

PLL LANGUAGE : This Cookie stores the language preferences you have chosen.

STATISTIC COOKIES

Some other cookies concern the functionality and analysis of the traffic of our website in order to receive information and to improve the experience of its use or to offer you personalized content. The cookies that our website uses for this purpose are:

Google Analytics cookies: Third – party cookies, permanent cookies, used by the website to send statistical information to Google Analytics, through which the company can carry out statistical analysis of access/ visits to the website. The used cookies serve exclusively statistical purposes and collect information in aggregated form. Using two categories of cookies, permanent cookies and session cookies (which expire when the browser is closed), Google Analytics

MARKETING COOKIES

Finally, we use some other cookies in order to make it easier for our website to display advertisements that will be more interesting for each visitor. These cookies are the following:

1p_jar, consent, nid: These Cookies are used by Google to track visitor’s and their preferences for advertising purposes

Meta Pixel cookies: These Cookies are used to promote and advertise the website, so that we can track the performance of our advertising campaign

YSC : These cookies is set by YouTube service on sites with embedded YouTube videos. This Cookie expires when you close your browser

MailChimp Cookies: These Cookies are necessary for the function of subscribing the interested party to the company’s newsletter lists and for the identification of the interested party in case of unsubscribing

CONTACT

cONTACT DETAILS

Santo Transfers is owned and operated by:

ILIAS KONSTANTINOU .

ONLINE TRAVEL AGENCY

VAT : EL Tax Authority THIRAS

GECR: 162576438000

Location: Kamari Thiras, 84700, Cyclades